We had a very fruitful. frank conversation with the business analyst for the main project I’ve been working on for the last two years. We discovered a lot of the pain points for users and now know there’s concrete things we can do in the next sprint or two to really help them out.
But what really made me smile was her comment, while describing the current user workflow, that a feature I spent a lot of cycles on was really appreciated. “The users love that, it really saves them a lot of time.”
It was frustrating to implement, with lots of tiny gotchas, while not being terribly technically interesting. I must confess, I didn’t particularly enjoy coding it. So it was a great reminder that even the drudge work can make a difference.